![]() You'll get a mailed response about whether your freeze was successful, along with a PIN if it was. Send the whole thing (we recommend certified mail) to: Include copies of a driver's license or state ID card AND a utility bill or bank statement. Write a business letter including your full name, date of birth, Social Security number and any address at which you have lived in the past two years. How to set up a credit freeze with Experian by mail You can choose a PIN or have one generated for you. You'll have to provide your name, address, date of birth and Social Security number and answer a set of identity-verification questions. How to set up a credit freeze with Experian by phoneĬall Experian at 888-EXPERIAN (88). Once Experian is satisfied that you are you, you'll be told that the credit freeze has been added. They're the same kind of questions you get when you're trying to get a free annual credit report. You'll get the option of choosing your own PIN or having one generated for you.Ĭlick the button marked "Submit" and you'll have to answer some verification questions, such as whether you lived at a particular address or ever had an account with this or that firm. Then fill out the online form, which will ask for your full name, current street address, Social Security number, date of birth and email address. and if you’re considering a child credit freeze, you also may want to read child identity theft.Go to and click on "Add a security freeze," then "Freeze my own credit file." If you think someone stole your identity, visit the FTC’s website,, to get a personalized recovery plan that walks you through the steps to take.įor more information, check out place a fraud alert, extended fraud alerts and credit freezes, and credit freeze faqs. If you think a credit reporting agency is not placing a credit freeze or fraud alert properly, you can submit a complaint online or by calling 85. You also can find links to their websites at /CreditBureauContacts. The one that you contact must notify the other two. You can place a fraud alert or active duty alert by visiting any one of the three nationwide credit reporting agencies – Equifax, Experian or TransUnion. The active duty alert also gives you an added benefit: the credit reporting agencies will take your name off their marketing lists for prescreened credit card offers for two years (unless you ask them to add you back on). If you’re in the military, you’ll still have access to active duty alerts, which let you place a fraud alert for one year, renewable for the time you’re deployed. Fraud alerts will still be free and identity theft victims can still get an extended fraud alert for seven years. Starting September 21, 2018, when you place a fraud alert, it will last one year, instead of 90 days. If you want a free freeze guaranteed by federal law, then opt for a freeze, not a lock.Ī fraud alert tells businesses that check your credit that they should check with you before opening a new account. They work in a similar way, but locks may have monthly fees. You also can lift the freeze temporarily without a fee.ĭon’t confuse freezes with locks. If you make your request by mail, the agency must place or lift the freeze within three business days after it gets your request. Locking your Equifax credit report is an effective way to help provide additional protection against unauthorized access, and help stop identity thieves from opening new accounts in your name. If you request a lift of the freeze, the agency must lift it within one hour. If you request a freeze online or by phone, the agency must place the freeze within one business day. How will these freezes work? Contact all three of the nationwide credit reporting agencies – Equifax, Experian, and TransUnion. And if you are someone’s guardian, conservator or have a valid power of attorney, you can get a free freeze for that person, too. ![]() You also can get a free freeze for your children who are under 16. Starting September 21, 2018, you can freeze and unfreeze your credit file for free. Security freezes, also known as credit freezes, restrict access to your credit file, making it harder for identity thieves to open new accounts in your name. ![]() Free credit freezes and year-long fraud alerts are here, starting September 21, 2018, thanks to a new federal law. ![]()
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